From our very first conversation, it was clear that the relationship between Novatel and Moortek was going to be a success. We share the same values, experience, client-focused approach, and professional installation standards. With Moortek already delivering expert solutions to UK customers, it is our pleasure to showcase one of their successful projects.

As our industry-leading manufacturing partner, Stella Doradus, advances its product line to meet Ofcom’s stringent technical and regulatory requirements for mobile signal repeaters in the UK, Novatel has expanded its distribution into the region. We are proud to let our audience know that our colleagues at Moortek expertly deliver mobile phone signal solutions that have undergone a rigorous approval process, ensuring businesses, homes, and commercial properties across the UK benefit from high-performance connectivity for voice and data.

The Challenge

A property developer in the UK had transformed a barn conversion into high-end holiday cottages, but there was a major issue—no mobile signal inside the buildings. The lack of internet service also meant Wi-Fi calling was not an option, leaving guests completely disconnected.

For a hospitality business, reliable mobile coverage is a necessity, ensuring guest satisfaction and improving overall service. A professional, long-term solution was required.

The Solution

Ofcom-approved Repeaters Were Used In this Customer's Premise
As Novatel’s official UK installation partner, Moortek deployed a tailored mobile signal solution using Novatel-supplied equipment, ensuring full compliance with Ofcom regulations.

Product Solutions Includes:

  • Stella Doradus R5 Mobile Signal Booster: A multi-network system capable of boosting all major UK mobile networks, including 5G when available.
  • Two Ultra High-Gain External Antennas: These are installed to target two different mobile network masts, ensuring maximum signal strength.
  • Three Internal Donor Antennas: One placed in each holiday cottage to distribute the enhanced signal evenly.
  • LMR400 Low Loss Cabling: Laid underground to connect the barns, ensuring minimal signal degradation.

The Results

  • Full Mobile Coverage: Guests now have reliable mobile signals across all networks, making communication effortless.
  • 5G-Ready Solution: The system is future-proofed, ensuring continued high performance as mobile networks evolve.
  • Enhanced Guest Experience: The property can now market itself as fully connected, attracting more visitors and increasing guest satisfaction.

A Strong Partnership for the Future

Novatel has been a trusted distribution partner of Stella Doradus since 2018, supplying professional-grade mobile signal solutions across Ireland. With the introduction of repeaters that are confirmed to meet the Ofcom technical specifications as outlined in the license exemption framework, we are delighted to supply Moortek in the UK, supporting their expertise in delivering high-quality installations and exceptional aftercare.

Moortek is a leading IT & Communications installations company in the UK, providing expert solutions tailored to customer needs. With a shared commitment to excellence, compliance, and customer satisfaction, we look forward to many more successful projects from our colleagues at Moortek.